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What to expect on your first FoldMe Order.

Pick-Up

At your scheduled pickup time (7 am - 10 am OR 3 pm - 6 pm), Our customer service will give you a call to confirm your home, and you'll receive a text message with a 30-minute estimated time of arrival for your driver. The driver will bring a FoldMe bag to put in your laundry. Your laundry will be measured and the price will be given. Payment will be done at pickup.

Cleaning

Once we pick up your clothes, we'll take them to one of our vetted local cleaning partners. You'll receive a detailed email including the list of items you've entrusted to our care. Your clothes will then be inspected for stains and items that shouldn't be washed, and professionally cleaned according to the service you selected.

Delivery

At your scheduled delivery time (7 am - 10 am OR 3 pm - 6 pm), Our customer service will give you a call to confirm your home and you'll receive a text message with a 30-minute estimated time of arrival for your driver. Our turnaround time is 24 hours for all delivery

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